Employees Motivation and its Effects on Productivity and the Performance of Microfinance Institutions
Abstract:
The research purpose was to examine the “Employees Motivation and its effects on Productivity and the Performance of Microfinance Institutions. The study used a descriptive research design in which both qualitative and quantitative techniques were utilized. Target population of the study comprised 230 employees from all departments in COPEDU PLC; sample size is 146 employees by selected randomly. The researcher distributed the questionnaires by using self-administered structured questionnaires and the data collected. The data was processed by using a statistical package for social sciences (SPSS) version 20.0 was used to analyze the data collected through the questionnaire. The relationship between variables was established by using correlation model. The findings are based on objectives which COPEDU PLC provides payment scheme. Respondents strongly agreed that COPEDU PLC pays its employees the appropriate salaries with a mean of 4.6370 and standard deviation of 0.71323. Respondents also strongly agreed that COPEDU PLC remunerates its employees basing on their level of education with a mean score of 4.3904 and standard deviation of 1.20558. Respondents also strongly agreed that COPEDU PLC remunerates its employees basing on experience with a mean score of 4.3356 and standard deviation of 1.26097. Respondents also strongly agreed that the COPEDU PLC pays its employees extra money on over times works with a mean score of 4.1096 and standard deviation of 1.48613. The results implied that salary payment is the most important as well as motivating benefit which is received as a result of performing a service or task. Pay is the one which motivates individuals to move out and seek employment. The method in which people are paid has an effect on their attitude towards customers, the quality of their work, as well as their readiness to be flexible as well as learn new skills. High levels of can ensure that the microfinance institution attracts and at the same time retains employees of high quality
