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Clinical Management Practice of Performance Appraisal in Infusion Room of Pediatric Outpatient Department

Abstract:
Objective: To construct a scientific and reasonable performance appraisal scheme with "coefficient of each level+individ ual workload" as the core, so as to provide a basis for standardizing nursing practice and forming a more comprehensive, objective, efficient and applicable nursing quality evaluation system.

Methods: Taking the transfusion room of pediatric outpatient department as a pilot, the department was organized to set up a performance appraisal team, designed a performance appraisal scheme, and quantified the score weight of nursing operation by item. The application effect of performance appraisal scheme was evaluated by the patient satisfaction scale developed by our hospital.

Results: In 2024, patients' satisfaction with nurses in pediatric infusion room was over 92%.

Conclusion: The assessment scheme with the core of "coefficient of each level+individual workload" can embody the principle of getting more for more work, and improve the enthusiasm of nursing staff and patient satisfaction.